London & Quadrant Housing Trust (202422867)
The resident’s complaint is about the landlord’s handling of repairs and security in her permanent property and her temporary housing placement.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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London & Quadrant Housing Trust (202449582)
The complaint is about the landlord’s handling of the resident’s: Reports of a sewage smell in the property. Associated complaint.
London & Quadrant Housing Trust (202452125)
The complaint is about the landlord’s handling of the resident’s: Reports of anti-social behaviour (ASB) from a neighbour. Request for rehousing.
London & Quadrant Housing Trust (202502116)
The complaint is about the landlord’s handling of the resident’s reports of window repairs and associated damp.
London Borough of Barking and Dagenham (202452161)
The resident’s complaint is about the landlord’s handling of: Damp and mould. The resident’s management transfer request.
London Borough of Barnet (202439737)
The complaint is about the landlord’s response to the resident’s concerns about a roof leak. This Service has also considered the landlord’s handling of the complaint.
London Borough of Ealing (202319198)
The resident’s complaint is about the landlord’s handling of damp and mould, and the associated repairs. We have also considered the landlord’s complaint handling.
London Borough of Lambeth (202339244)
The complaint is about the landlord’s handling of the resident’s: Reports in 2021 about water ingress. Reports in May 2022 that the roof leak had damaged her property. Concerns in 2022 that there were delays with it repairing the roof. Concerns about roof and external repairs required from March 2023.
London Borough of Lambeth (202441786)
The complaint is about: The landlord’s handling of the resident’s reports of a leak. The landlord’s response to the resident’s complaint.
London Borough of Lambeth (202500713)
The complaint is about the landlord’s handling of repairs to address leaks, asbestos and damp and mould in the property. We have investigated the landlord’s complaint handling.