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Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Leicester City Council (202426581)

Decision Case ID 202426581 Decision type Investigation Landlord Leicester City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident is a tenant of the landlord. […]

London & Quadrant Housing Trust (202348140)

  Decision Case ID 202348140 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 27 January 2026 Background The landlord began the section 20 process because it intended […]

London & Quadrant Housing Trust (202401518)

  Decision Case ID 202401518 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 27 January 2026 Background The resident provided evidence to the landlord in March 2023 […]

London & Quadrant Housing Trust (202418050)

  Decision Case ID 202418050 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 27 January 2026 Background The resident lives in a top-floor flat. The building roof […]

London & Quadrant Housing Trust (202440806)

  Decision Case ID 202440806 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Leaseholder Date 27 January 2026 Background The resident lives in a 1st floor flat. As part […]

London Borough of Hillingdon (202439557)

  Decision Case ID 202439557 Decision type Investigation Landlord London Borough of Hillingdon Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident lives with her daughter […]

London Borough of Hounslow (202518163)

  Decision Case ID 202518163 Decision type Investigation Landlord London Borough of Hounslow Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident lives with her adult […]

London Borough of Waltham Forest (202515515)

  Decision Case ID 202515515 Decision type Jurisdiction Landlord London Borough of Waltham Forest Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident raised a legal […]

Metropolitan Thames Valley Housing (MTV) (202507182)

  Decision Case ID 202507182 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Secure Tenancy Date 27January 2026 Background The resident lives in a 1 bedroom flat with her […]

North Devon Homes (202315979)

  Decision Case ID 202315979 Decision type Investigation Landlord North Devon Homes Landlord type Housing Association Occupancy Leaseholder Date 27 January 2026 Background The residents are joint leaseholders and bought the leasehold on the open […]