We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202440895 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 27 January 2026 Background The resident and her husband are joint tenants of the property […]
Decision Case ID 202339152 Decision type Investigation Landlord Bromford Flagship Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 January 2026 Background The resident lives with her partner and 4 children in a […]
Decision Case ID 202513116 Decision type Investigation Landlord City of Lincoln Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident lives in a flat […]
Decision Case ID 202336425 Decision type Investigation Landlord City of Westminster Council Landlord type Local Authority Occupancy Flexible Tenancy Date 27 January 2026 Background The resident has a 5 year flexible tenancy. She […]
Decision Case ID 202416573 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 January 2026 Background The resident lives in a flat with her 2 young […]
Decision Case ID 202501909 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 January 2026 Background The resident is unhappy about ongoing delays in the landlord […]
Decision Case ID 202418280 Decision type Investigation Landlord Dudley Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 January 2026 Background The resident lives with her daughter […]
Decision Case ID 202516593 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 January 2026 Background The resident reported that her neighbour was causing anti-social behaviour (ASB), including […]
Decision Case ID 202502287 Decision type Investigation Landlord Halton Housing Landlord type Housing Association Occupancy Applicant Date 27 January 2026 Background The applicant’s mother occupied a 3-bedroom house. She died in August 2024. The […]
Decision Case ID 202421001 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 27 January 2026 Background The resident was unhappy with the landlord’s handling of […]