Brighton and Hove City Council (202419152)
The complaint is about the landlord’s handling of the resident’s reports of bedbugs in the property.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
GreenSquareAccord Limited (202341955)
The complaint is about the landlord's response to the resident's reports about problems with the electrics in her home.
London Borough of Havering Council (202317745)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB). The Ombudsman has also considered the landlord’s handling of the associated complaint.
Amplius Living (202336556)
The complaint is about the landlord’s handling of: Damp and mould in the resident’s property; The associated complaint.
Bromford Housing Group Limited (202322494)
The complaint is about the landlord’s handling of the resident’s request for a new kitchen.
Eastlight Community Homes Limited (202341576)
The complaint is about the landlord’s handling of reports of antisocial behaviour (ASB). The Ombudsman has also investigated the landlord’s complaint handling.
Great Places Housing Association (202323706)
The complaint is about the landlord’s response to the resident’s concerns about fire safety inspections at his property.
Hyde Housing Association Limited (202333526)
The complaint is about the landlord's handling of the resident’s reports of a boiler leak and associated repairs.
Hyde Housing Association Limited (202428132)
The resident’s complaint is about the landlord’s handling of: Heating repairs. Flooring repairs. The associated complaint.
Irwell Valley Housing Association Limited (202324785)
The complaint is about the landlord’s handling of: the resident’s reports of anti-social behaviour (ASB). the resident’s personal data. the associated complaint.