Catalyst Housing Limited (202113998)
The complaint is about the landlord’s Response to the resident’s reports of damp and mould at the property. Complaints handling. Record keeping.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Clarion Housing Association Limited (202108787)
The complaint is about the landlord’s handling of the resident’s request for succession to the tenancy at the property.
Notting Hill Genesis (202205545)
The complaint is about the landlord’s response to the resident’s concerns about: his rent increase; building insurance being included in his service charge; the landlord’s communication in relation to the rent and service charge.
Paragon Asra Housing Limited (202110414)
The complaint is about the landlord’s handling of: The resident’s reports of anti-social behaviour (ASB). The resident’s request to be rehoused.
Bristol City Council (202111004)
The complaint is about the landlord’s handling of: The resident’s correspondence sent on 17 May 2021. The associated formal complaint.
Clarion Housing Association Limited (202115194)
The complaint is regarding the landlord’s handling of repairs to the resident’s shower.
Epping Forest District Council (202206787)
The complaint is about the landlord’s: response to the resident’s reports of noise from her neighbour’s boiler; complaints handling.
London & Quadrant Housing Trust (202126700)
The complaint is about the landlord’s handling of: The resident’s reports of repairs to his shower. The resident’s reports of a broken terrace light. The associated complaint.
Longhurst Group Limited (202208049)
The complaint concerns how the landlord handled the replacement of a communal fence outside the resident’s property.
Metropolitan Thames Valley Housing (202119152)
The complaint is about the landlord’s response to the resident’s report of a loss of heating and hot water.