Peabody Trust (202107980)
The complaint is about how the landlord handled the resident’s reports of antisocial behaviour (ASB) and counter allegations of ASB made against her.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Rochdale Boroughwide Housing Limited (202017219)
The complaint is about the landlord’s response to the resident’s reports about the condition of the property.
Wandsworth Council (202004707)
The complaint is about the landlord’s response to: Repairs to communal lighting. The payment of service charge for electricity.
Clarion Housing Association Limited (202012888)
REPORT COMPLAINT 202012888 Clarion Housing Association Limited 15 February 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
Co-operative Development Society Limited (202117248)
The complaint is about the landlord’s response to: The resident’s reports of damp and mould in her property. The resident’s request for repairs to her windows. The resident’s request for a replacement kitchen.
Derwent Housing Association Limited (202010251)
REPORT COMPLAINT 202010251 Derwent Housing Association Limited 15 February 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
Housing 21 (202116614)
The complaint concerns the landlord's handling of a reference request for the resident’s housing application for a property with another landlord.
Birmingham City Council (202106300)
The complaint is about the landlord’s handling of the resident’s reports of problems with the heating system in the property.
bpha Limited (202004542)
The complaint is about: The landlord’s handling of the administration of the resident’s rent account. The landlord’s complaint handling.
Halton Housing (202105167)
The complaint is about the landlords handling of the resident’s reports concerning toilet repair issues.