We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202310728 Decision type Investigation Landlord The Riverside Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 February 2026 Background The resident previously lived in a property let by the landlord. […]
Decision Case ID 202412076 Decision type Investigation Landlord Torus62 Limited Landlord type Housing Association Occupancy Assured Tenancy Date 19 February 2026 Background Shortly after moving in, the resident reported that the rear garden was […]
Decision Case ID 202444059 Decision type Investigation Landlord Basildon Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 17 February 2026 Background The resident lives in a 3-bedroom house […]
Decision Case ID 202444105 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 17 February 2026 Background The resident lives with his family in a flat. […]
The Decision Case ID 202439407 Decision type Investigation Landlord Haringey London Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 17 February 2026 Background The resident first reported problems […]
Decision Case ID 202518973 Decision type Investigation Landlord Housing For Women Landlord type Housing Association Occupancy Assured Tenancy Date 17 February 2026 Background The landlord provides housing for women and gender-specific support services. The landlord […]
Decision Case ID 202426405 Decision type Investigation Landlord Karibu Community Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 February 2026 Background The property is a 3 bed house. The resident lives […]
Decision Case ID 202346774 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 17 February 2026 Background The resident reported a crack in her hallway ceiling. […]
Decision Case ID 202335209 Decision type Jurisdiction Landlord London Borough of Barnet Landlord type Local Authority Occupancy Non-secure tenancy Date 17 February 2026 Background The resident lives in a house and complained to the […]
Decision Case ID 202343282 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 17 February 2026 Background During October 2022 the resident reported […]