We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202419221 Decision type Investigation Landlord Milton Keynes Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 25 February 2026 Background In mid-2022 the resident reported cracks on […]
Decision Case ID 202331737 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident complained to the landlord about condensation and a subsequent […]
Decision Case ID 202416294 Decision type Investigation Landlord Nottingham City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 25 February 2026 (Updated on 16 September 2026 following review) Background […]
Decision Case ID 202337143 Decision type Investigation Landlord Origin Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident reported noise, harassment, and antisocial behaviour (ASB) by her […]
Decision Case ID 202405777 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Leaseholder Date 25 February 2026 Background Prior to completing the purchase of the property, which was a new-build property, […]
Decision Case ID 202412165 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Shared Ownership Date 25 February 2026 Background The landlord sent the resident an estimate of the 2024/25 variable service […]
Decision Case ID 202424872 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Secure Tenancy Date 25 February 2026 Background 1. The resident has lived in the one-bedroom flat since 1985. The […]
Decision Case ID 202414178 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident has health and mental health vulnerabilities including […]
Decision Case ID 202402148 Decision type Investigation Landlord Regenda Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident and her husband have a joint tenancy with the landlord. […]
Decision Case ID 202529353 Decision type Investigation Landlord Salix Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident lives in a cottage flat with her partner and […]