We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202414314 Decision type Investigation Landlord Home Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 November 2025 Background The resident lived in a second-floor flat within a block of 6 […]
Decision Case ID 202333799 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 November 2025 Background On, or around, 7 July 2023 the resident complained to the […]
Decision Case ID 202507569 Decision type Investigation Landlord LiveWest Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 November 2025 Background The resident has cancer and she reported to the landlord antisocial behaviour […]
Decision Case ID 202447613 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 25 November 2025 Background The resident lives in a one-bedroom property on the fifth […]
Decision Case ID 202320536 Decision type Investigation Landlord London Borough of Barnet Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 25 November 2025 Background The resident reported damp and mould […]
Decision Case ID 202507401 Decision type Investigation Landlord London Borough of Barnet Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 25 November 2025 Background The resident lives in a semi-detached first […]
Decision Case ID 202336114 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 25 November 2025 Background The resident has lived in the property, […]
Decision Case ID 202421626 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 25 November 2025 Background The resident lives in a 4-bedroom house […]
Decision Case ID 202415671 Decision type Investigation Landlord London Borough of Lewisham Landlord type Local Authority Occupancy Leaseholder Date 25 November 2025 Background The resident is a leaseholder of a flat owned by the […]
Decision Case ID 202433437 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Shared Ownership Date 25 November 2025 Background As part of planned works, the landlord’s contractor replaced the […]