We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202339908 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Secure Tenancy Date 30 January 2026 Background The resident lives with her partner in a ground floor flat. […]
Decision Case ID 202419183 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident was unhappy with the landlord’s delays in addressing the […]
Decision Case ID 202519802 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident lives in the property, a 1-bedroom top floor flat, […]
Decision Case ID 202440948 Decision type Investigation Landlord South Derbyshire District Council Landlord type Local authority Occupancy Secure tenancy Date 30 January 2026 Background The resident complained to the landlord about leaks, damp, and […]
Decision Case ID 202441630 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident lives in the property with his partner and their 2 […]
Decision Case ID 202519498 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident has reported noise related antisocial behaviour (ASB) from a neighbour […]
Decision Case ID 202426955 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident lives in a ground floor flat. On 24 September […]
Decision Case ID 202428087 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident lives in a 3-bedroom detached cottage. The tenancy began […]
Decision Case ID 202519869 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident complained about the landlord’s response to his reports of […]
Decision Case ID 202520357 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident reported that intermittent water ingress in multiple rooms of the […]