We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202500627 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Shared Ownership Date 09 June 2026 Background The resident complained that the landlord had not acted on her reports […]
Decision Case ID 202504250 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 8 June 2026 Background The resident complained that the landlord did not answer […]
Decision Case ID 202535427 Decision type Investigation Landlord Selwood Housing Society Limited Landlord type Housing Association Occupancy Assured Tenancy Date 8 June 2026 Background The resident complained to the landlord that although it was […]
Decision Case ID 202408732 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Assured Tenancy Date 8 June 2026 Background The resident told the landlord there was rat activity in her property […]
Decision Case ID 202401395 Decision type Investigation Landlord Abri Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 5 June 2026 Background The resident complained to the landlord about its response to a […]
Decision Case ID 202411453 Decision type Investigation Landlord Karbon Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 5 June 2026 Background The property is a 3-bedroom house with 2 toilets. The resident […]
Decision Case ID 202434791 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Leaseholder Date 4 June 2026 Background The landlord’s surveyor inspected the resident’s block following leaks. The […]
Decision Case ID 202533065 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 4 June 2026 Background The resident struggled to open and […]
Decision Case ID 202329049 Decision type Investigation Landlord Moat Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 4 June 2026 Background The resident occupied her property with her children. She had reported […]
Decision Case ID 202428304 Decision type Investigation Landlord South Tyneside Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 4 June 2026 Background In March 2024, the resident reported damp and […]