Great Places Housing Association (202123304)
The complaint is about: The landlord’s handling of the resident’s reports of antisocial behaviour. The landlord’s handling of the resident’s complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
GreenSquareAccord Limited (202302023)
The complaint is about the landlord’s handling of the resident’s concerns that fencing has been installed over the boundary line of the property.
Hammersmith and Fulham Council (202202336)
The complaint is about: The landlord’s handling of the resident’s reports of repairs. The landlord’s complaint handling which the Ombudsman has also considered as part of this investigation.
Hammersmith and Fulham Council (202221605)
The complaint is about the landlords handling of the: Leaseholder’s reports of a leak in the property. The associated complaint.
Haringey London Borough Council (202108819)
The complaint is about: The landlords response to the resident’s reports of repair to his property. The landlords response to the resident’s concerns of its use of the sinking fund.
Hexagon Housing Association Limited (202100259)
The complaint is about the landlord's handling of the resident’s reports of anti-social behaviour.
Hexagon Housing Association Limited (202210306)
The complaint is about the landlord’s handling of the resident’s: Reports of repairs needed to her balcony. Complaint.
Home Group Limited (202227295)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance.
Home Group Limited (202233674)
The complaint is about the: Landlord’s handling of the resident’s request for a parking space. Landlord’s handling of the repair to the communal ceiling outside the resident’s property. Landlord’s response to the resident’s concern regarding the standard of grounds maintenance and communal repairs. The Ombudsman has also considered the landlord’s complaint handling.
Housing For Women (202225916)
The complaint is about the landlord’s handling of replacement flooring in the resident’s property following a flood. This Service has also investigated the landlord’s: Complaint handling. Record keeping.