We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202206383 Decision type Investigation Landlord Westward Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 16 March 2026 Background The resident’s lease started on 31 March 2020. The property […]
Decision Case ID 202529711 Decision type Investigation Landlord Your Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 16 March 2026 Background The resident raised a formal complaint with the landlord about […]
Decision Case ID 202343567 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident had an ongoing dispute with her neighbour for several […]
Decision Case ID 202452702 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident lives with her husband and 2 children. On 14 March 2024 […]
Decision Case ID 202513680 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident complained about delays in resolving a leak that […]
Decision Case ID 202342459 Decision type Investigation Landlord Golding Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported a leak affecting her bathroom around January 2023. […]
Decision Case ID 202503540 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Secure Tenancy Date 13 March 2026 Background The property is a ground-floor flat in a block of 6 and […]
Decision Case ID 202416463 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 13 March 2026 Background The resident lives with her children. The landlord completed […]
Decision Case ID 202410130 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported an electrical fault in her electric […]
Decision Case ID 202504846 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident reported that the heating was not working […]