Spotlight report on attitudes, respect and rights virtual workshop
This free workshop offers separate sessions for landlord leaders and case handlers to discuss the recommendations from the Housing Ombudsman's Spotlight report on attitudes, respect and rights. Published in January 2024.
By the end of the session attendees will be able to:
- recall the recommendations from the Spotlight Report on attitudes, respect and rights
- assess the impact on both the resident and the landlord of poor practice
- identify what attitudes, rights and respect lessons can be taken from a case study
Workshop sessions for landlord leaders will also discuss how the recommendations from the report are being implemented in your organisation.
Next event dates
Virtual workshop for case handlers
Virtual workshop for landlord leaders
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish