Thank you for your continued patience while we investigate the third-party IT security incident that has impacted our case management system.

As we set out in earlier communications, the incident has been contained, and we are working with the external supplier of our case management system to investigate.

If you need to raise a new complaint about your landlord with us in the meantime, please email us at info@housing-ombudsman.org.uk  or call us on 0300 111 3000. We’re working to handle enquiries and cases where this is possible, notifying any customers and landlords where this is not possible

We’re working to restore our services as quickly as possible and will share updates when we can.

Workshop

Statutory Code webinar – Housing Associations with over 1000 homes

Audience: Housing Associations with over 1000 homes

This free workshop is an opportunity for Housing Associations with over 1000 homes to have questions answered about the new code.

You will be able to book onto a session for your landlord type via the new Landlord Learning Hub from Monday 12 February.

Places are unlimited and each session will be recorded for those who are unable to attend.

Statutory Code webinars by landlord type

If you are not from a housing assosiation with over 1000 homes, please book onto the webinar for your landlord type:

Accessing the new Landlord Learning Hub for the first time?

All landlords will be required to create a new account in the new Hub to access the free webinar.

How to create a new account

  • Simply use the link below and you will be directed to the login page of the new Learning Hub
  • Scroll down and select the ‘create a new account’ button
  • Fill in the online form with your details
  • Select ‘create my new account’ to finish

Create your new account in the Landlord Learning Hub

If you require assistance with accessing or using the new system, please contact hossectordevelopment@housing-ombudsman.org.uk.

Date: 7 March 2024

Time: 14:00-15:00

Categories: