Workshop
Spotlight report on knowledge and information management workshop
Audience: Landlords
This 2 hour virtual workshop explores what good complaint handling looks like and why it matters for both residents and landlords.
Join our free CPD certified workshop on our knowledge and information management report.
This workshop is an opportunity for landlords discuss how the recommendations from the report are being implemented in your organisation.
By the end of the session attendees will be able to:
- recall the recommendations from the report
- discuss how the recommendations can be implemented
- identify the impact of poor knowledge and information management on a resident based on a case study
To register for a virtual workshop, you will need to first complete the Centre for Learning knowledge and information management eLearning.
You can book your place on this workshop via the Learning Hub.
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish