Read our damp and mould report focusing on Awaab's Law

Resident Panel membership

Membership panel demographic data is right at the time of the panel implementation.

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About this data

Our Resident Panel is made up of social housing residents that live in England.

We want the membership of the panel to represent the diversity of England’s social housing population, with representation from across a range of demographics and protected characteristics. 

This data is representative of the 1,532 applicants we received to the Resident Panel in 2024.

Housing issues experienced by the Resident Panel

Housing issues experienced by the Resident Panel Damp and mould - 845 Poor complaint handling by your landlord - including communication and record keeping - 1148 Poor property condition/repairs - for example: leaks and pests - 929 Gas/fire safety - 323 Cladding - 113 Antisocial behaviour/estate management - 879 Discrimination from your landlord - 390 Leasehold issues - 191 Rent account/service charges - 593 None of the above - 104 Other - 166

Members that were on the 2021-24 panel

A pie chart to show 10.4% said yes to being on the old panel and 89.6% said no

 

Housing of the Resident Panel

Property type of the Resident Panel
Tenure type of the Resident Panel
0-2 years - 12.5% 3 - 5 years - 16.4% 6 - 9 years - 17.1% 10 plus years - 54%
Tenancy length of the Resident Panel

About our members

Age of the Resident Panel
Prefer not to say - 7.4% Yes - 48% No 44.6%
Disability disclosure of the Resident Panel
Ethnicity of the Resident Panel
Gender of the Resident Panel
Religion of the Resident Panel
Where do you live? East Midlands - 67 West Midlands - 122 East of England - 100 London - 437 South East - 283 South West - 148 North East - 78 North West - 166 Yorkshire & The Humber - 131
Location of the Resident Panel