Workshop

Member Responsible for Complaints virtual forum

Audience: Member Responsible for Complaints

Join fellow Members Responsible for Complaints to network, share experiences, and explore all things year-end scrutiny.  

At this first forum of the financial year, we’ll discuss:  

  • influencing the board  
  • acting based on self-assessments  
  • engaging and involving residents 

Housing Ombudsman, Richard Blakeway, will also be there to answer your questions.  

The floor is open for discussion, sharing ideas, and your suggestions. Your questions and ideas will help shape how we support you this year.  

Only appointed MRCs can register for this event. When you sign up to the Learning Hub, we will ask you to tell us your role. This event will only show under MRC resources.  

If you have any issues, please email hossectordevelopment@housing-ombudsman.org.uk  

You can book your place on this workshop via the Learning Hub.

Book via the Learning Hub

Learning Hub

Accessing the new Learning Hub for the first time?

All landlords will be required to create a new account in the new Learning Hub to access the free webinars.

How to create a new account

  • simply use the link below and you will be directed to the login page of the new Learning Hub
  • scroll down and select the ‘create a new account’ button
  • fill in the online form with your details
  • select ‘create my new account’ to finish

Create an account

Date: 28 April 2026

Time: 11:30-12:30

Categories: