Memorandum of Understanding with the Regulator of Social Housing signed

21 April 2017

The Housing Ombudsman Denise Fowler has today signed a Memorandum of Understanding (MoU) with the Homes and Communities Agency’s Regulator of Social Housing setting out how the two bodies work with each other.

The MoU sets out how the Ombudsman informs the Regulator of potential systemic issues relating to compliance with the Regulator’s standards. It also confirms how the Regulator signposts tenants, or their representatives, who are seeking resolution of individual complaints, to the Ombudsman.

For more information on our roles see the Others we work with page.