We are updating our systems this weekend. You will be unable to submit an online complaint form from Friday 3 April until Monday 6 April.

Normal services will resume on Tuesday 7 April.

Thank you for your patience.

Online complaint form

Our service is currently offline. Our team is working to resolve the issue as quickly as possible.

If you continue to experience issues, or if you have any questions, please don't hesitate to reach out to the HOS team at info@housing-ombudsman.org.uk. We’re here to help.

Thank you for your patience and understanding.