We are aware of a third-party IT security incident that has impacted our case management system.

Whilst we investigate this and get our systems back online, you will be unable to submit a new complaint, view an existing complaint, or use our web chat or webform.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk or call us on 03001113000.

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Workshop

MRC Connect: Welcome and panel

Audience: Member Responsible for Complaints

We kick off the week with some short keynote presentation from our very own MRC, Gill Bull, and our recently appointed Director of Development, Paul Johnson.

Followed by an open panel discussion where our internal speakers will be joined by sector experts who will talk about new and emerging themes for the sector. They will then all answer your questions on the topics that are discussed.  

Please note this event is for MRCs only. 

 

Date: 9 November 2026

Time: 10:30-12:00

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