Please note our systems are currently down for maintenance over the weekend and on Monday 12th October 2026.

This means our phone lines, web chat and webform will be unavailable during this time for updates on existing cases.

If you’d like to raise a new case with us during this time, please send it to info@housing-ombudsman.org.uk.

We’ll provide a further update for customers Monday 12th October 2026 here. We apologise for any inconvenience this may cause.

Workshop

MRC Connect: Network roulette

Audience: Member Responsible for Complaints

Based on feedback from previous MRC events, we know you love to talk to each other and share ideas. These sessions will be an opportunity to match with other MRCs and either talk about pre-set specific topics or delve into what you are most interested to hear about. 

All you need to do is turn up and be prepared to talk! We’ll use breakout rooms to create small groups and there will be time to come back and share anything interesting with the group. We’ll ask you to share your conversation highlights with the group, either live or through the chat function.  

There are 2 of these sessions which will both have the same format. You are welcome to join either or both as it’s likely we’ll have different people and ideas in each session. 

Please note this event is for MRCs only. 

Date: 12 November 2026

Time: 10:30-11:15

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