Please note our systems are currently down for maintenance over the weekend and on Monday 12th October 2026.

This means our phone lines, web chat and webform will be unavailable during this time for updates on existing cases.

If you’d like to raise a new case with us during this time, please send it to info@housing-ombudsman.org.uk.

We’ll provide a further update for customers Monday 12th October 2026 here. We apologise for any inconvenience this may cause.

Workshop

MRC Connect: Centre for Learning surgery

Audience: Member Responsible for Complaints

Join us to share your views about what topics you’d like us to focus on for future resources for MRCs. We’ll use an interactive feedback tool to allow you to vote on the areas you’d most like us to create content for. We will also gather your views on resources and how we plan and deliver opportunities for MRCs to learn from us and each other.  

You don’t need to do anything to prepare for this session, just sign up, come along and we’ll look forward to hearing from you.  

We have 2 sessions which will cover the same questions and conversations. Sign up for the one that suits you best.  

Please note this event is for MRCs only. 

Date: 11 November 2026

Time: 09:10-09:30

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