Please note our systems are currently down for maintenance over the weekend and on Monday 12th October 2026.

This means our phone lines, web chat and webform will be unavailable during this time for updates on existing cases.

If you’d like to raise a new case with us during this time, please send it to info@housing-ombudsman.org.uk.

We’ll provide a further update for customers Monday 12th October 2026 here. We apologise for any inconvenience this may cause.

Workshop

MRC Connect: MRC POV Linda Levin

Audience: Member Responsible for Complaints

We’ve gathered Member Responsible for Complaints from different sizes and types of landlords to answer the questions you’ve never asked and share their unique experience.  

In these 45-minute sessions we’ll take questions from the audience as well as pre-submitted questions. If you have been wondering how things work for MRCs in organisations similar to yours, sign up for the session you’d like to attend.  

Once you’ve registered, you can submit questions in advance and we’ll select a representative sample to be asked live.  

This session will be with Linda Levin – ED/MRC, Rochdale Boroughwide Housing.

About Linda

Linda has 43 years of experience working in the housing sector, with particular experience in customer engagement and empowerment, housing management and investment, strategy, governance and risk. As well as holding senior roles and several NED roles in the sector, Linda was a housing consultant for 13 years. She is now semi-retired and is an NED and the MRC at RBH.  

Please note this event is for MRCs only. 

Date: 9 November 2026

Time: 16:00-16:45

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