Workshop
MRC Connect: Hearing your residents
Audience: Member Responsible for Complaints
We have lots of conversations with our MRCs about how to create and maintain a meaningful 2-way relationship with residents. In this session Jenny Osbourne, Chief Executive at Tpas, shares insight from their resident members alongside Sonji Nurse, who is both an MRC and a resident of a social housing provider.
Hear from Jenny and Sonji, followed by a Q&A where they are joined by Linda Levin, an MRC with 43 years of experience in the sector with a focus on resident engagement and empowerment.
Please note this event is for MRCs only.