We are aware of a third-party IT security incident that has impacted our case management system.

Whilst we investigate this and get our systems back online, you will be unable to submit a new complaint, view an existing complaint, or use our web chat or webform.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk or call us on 03001113000.

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Workshop

MRC Connect: Centre for Learning surgery

Audience: Member Responsible for Complaints

Join us to share your views about what topics you’d like us to focus on for future resources for MRCs. We’ll use an interactive feedback tool to allow you to vote on the areas you’d most like us to create content for. We will also gather your views on resources and how we plan and deliver opportunities for MRCs to learn from us and each other.  

You don’t need to do anything to prepare for this session, just sign up, come along and we’ll look forward to hearing from you.  

We have 2 sessions which will cover the same questions and conversations. Sign up for the one that suits you best.  

Please note this event is for MRCs only. 

Date: 12 November 2026

Time: 15:30-15:50

Categories: