We are aware of a third-party IT security incident that has impacted our case management system.

While we investigate this and get our systems back online, you will be unable to submit a new complaint, view an existing complaint, or use our web chat, webform, Learning Hub, or landlord portal.

If you need to raise a new complaint, please email info@housing-ombudsman.org.uk or call us on 0300 111 3000.

We’re working to restore our services as quickly as possible and will share updates when we can.

Thank you for your patience. We apologise for the inconvenience.

Workshop

Statutory Code webinar – Local Authority and ALMO

Audience: Local Authority and ALMO

This free workshop is an opportunity for Local Authorities and ALMOs to have questions answered about the new code.

You can book onto a session for your landlord type via the new Learning Hub.

Places are unlimited and each session will be recorded for those who are unable to attend.

Statutory Code webinars by landlord type

If you are not from a Local Authority or ALMO, please book onto the webinar for your landlord type:

Accessing the new Landlord Learning Hub for the first time?

All landlords will be required to create a new account in the new Hub to access the free webinar.

How to create a new account

  • Simply use the link below and you will be directed to the login page of the new Learning Hub
  • Scroll down and select the ‘create a new account’ button
  • Fill in the online form with your details
  • Select ‘create my new account’ to finish

Create your new account in the Landlord Learning Hub

If you require assistance with accessing or using the new system, please contact hossectordevelopment@housing-ombudsman.org.uk.

Date: 21 February 2024

Time: 14:00-15:00

Categories: