Workshop
Learning from Complaints webinar with Gentoo
Join us for a 1-hour webinar on learning from complaints, hosted by the Centre for Learning.
We will be joined by Gentoo, who will share how they have turned insights and learning into action.
During this session, Gentoo will discuss its customer complaints journey and service improvement approach. We will also hear about Gentoo’s skills programme and how it is improving the customer experience.
There will be an opportunity to ask questions at the end of the session.
you can book your place on this webinar via the Learning Hub.
Learning Hub
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish