Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.


FULLY BOOKED: Centre for Learning: Spotlight on Damp and Mould virtual classroom

This session is now fully booked. Please see our other dates below:


The CPD certification service logo

This free workshop is an opportunity for landlords and other housing professionals to discuss the implementation of the recommendations from the Spotlight on Damp and Mould reports Housing Ombudsman Spotlight report on damp and mould ( and One year on follow up report: Spotlight on damp and mould – it’s not lifestyle (

By the end of the end of the session attendees will be able to:

  • Recall the recommendations from the Spotlight on Damp and Mould report
  • Discuss how the recommendations can be implemented
  • Share good practice examples of how you are dealing with Damp and Mould

Joining instructions:

To register for a virtual workshop, you will need to first complete the Centre for Learning Damp and Mould eLearning.

When you have completed the eLearning select one of the workshop dates and email Sector Development with details of your:

  • Name
  • Job title
  • Organisation
  • Size of organisation
  • Region
  • A copy of your certificate to show you have completed the Centre for Learning Damp and Mould eLearning (this is a prerequisite of attending the virtual classroom)

Places will be allocated on a first come first serve basis. The registration will close a working day before each session takes place. Please let us know if you have any individual needs and how we can help so we can ensure we tailor the session accordingly.

Date: 10 April 2024

Time: 10:00-12:00