Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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London Borough of Enfield (202404351)

  Decision Case ID 202404351 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 March 2026 Background The resident lives in a one‑bedroom […]

London Borough of Enfield (202529422)

  Decision Case ID 202529422 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 March 2026 Background The resident lives in a one-bedroom […]

London Borough of Hammersmith and Fulham (202335961)

  Decision Case ID 202335961 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 March 2026 Background The property is a […]

London Borough of Hammersmith and Fulham (202406300)

  Decision Case ID 202406300 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 March 2026   Background The resident’s daughter […]

London Borough of Lambeth (202408530)

  Decision Case ID 202408530 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 March 2026 Background The resident reported that his kitchen […]

London Borough of Lambeth (202519376)

  Decision Case ID 202519376 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 March 2026   Background The resident lives in a […]

London Borough of Wandsworth (202416552)

  Decision Case ID 202416552 Decision type Investigation Landlord London Borough of Wandsworth Landlord type Local Authority / ALMO or TMO Occupancy Flexible Tenancy Date 20 April 2026 (amended version) Background The resident lives in […]

Stonewater Limited (202207436)

  Decision Case ID 202207436 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Assured Tenancy Date 24 March 2026   Background The resident lives in a house and has previously made complaints […]

A2Dominion Housing Group Limited (202342551)

  Decision Case ID 202342551 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 23 March 2026   Background The resident reported a leaking, cracked toilet on 19 […]

Amplius Living (202400542)

  Decision Case ID 202400542 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 26 March 2026   Background The resident was unhappy with the landlord for not providing a […]