We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202528828 Decision type Investigation Landlord Places for People Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 March 2026 Background The resident reported damp and mould in her […]
Decision Case ID 202504219 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 25 March 2026 Background The resident appointed a legal representative to raise a housing disrepair […]
Decision Case ID 202533132 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 25 March 2026 Background The resident complained to the landlord about delays completing repairs to address […]
Decision Case ID 202407745 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 March 2026 Background In 2023 the resident reported a leak in the bathroom had […]
Decision Case ID 202529630 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 24 March 2026 Background The resident reported anti-social behaviour to the landlord in February 2025. She reported […]
Decision Case ID 202334051 Decision type Investigation Landlord Citizen Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 24 March 2026 Background The property is a one-bedroom second-floor flat that the resident […]
Decision Case ID 202319759 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Shared Ownership Date 24 March 2026 Background The resident’s lease agreement commenced in December 2021. Between […]
Decision Case ID 202412913 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 24 March 2026 Background The resident has vulnerabilities that are known to the […]
Decision Case ID 202513966 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Assured Tenancy Date 24 March 2026 Background The resident lives with her son. The landlord is aware she has respiratory […]
Decision Case ID 202318928 Decision type Investigation Landlord Havebury Homes Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 24 March 2026 Background The resident lives in a flat in a purpose-built block. […]