Housing 21 (202107347)
The landlord’s handling of the resident’s concerns over other residents’ use of her housing scheme’s communal drying/garden area.
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The landlord’s handling of the resident’s concerns over other residents’ use of her housing scheme’s communal drying/garden area.
The complaint is about the landlord’s handling of repairs to the resident’s boiler.
The complaint is about the landlord’s response to the resident’s concerns over a trellis fence erected by his neighbour.
The complaint is about: The landlord’s handling of the resident’s reports of water ingress, damp, and other repairs to the property. The landlord’s handling of the resident’s temporary decant and his request for a permanent move. The landlord’s complaints handling.
The complaint is about the landlord’s response to the resident’s requests for kitchen improvements.
The complaint is about the landlords handling of the resident’s request for compensation for damaged flooring and increased energy bills.
The complaint is about the landlord’s handling of the resident’s rehousing application and its response to her concerns about its allocation process.
The complaint is about the landlord’s response to the resident about: issues with the water pressure and temperature. damp and mould and a request for a surveyor inspection. The Ombudsman has also considered the landlord’s complaints handling.
The complaint is about the landlord’s response to the residents’ reports of drain blockages.
Complaint is about the landlord’s decision to recharge the resident for proposed works to a shed roof.