Richmond Housing Partnership Limited (202232933)
The resident’s complaint is regarding the landlord’s handling of a transfer request on medical grounds and its requests for further medical information.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Richmond Housing Partnership Limited (202325580)
The resident’s complaint is about the landlord’s handling of repairs to her shower.
Royal Borough Of Greenwich (202319710)
The complaint is about the landlord’s handling of the residents reports of: Repairs to his windows and doors. Repairs to his fence. Plastering work in his living room.
Southern Housing (202307419)
The complaint is about:
Southern Housing (202326160)
The complaint is about the landlord’s handling of the resident’s: Reports of issues with the heating and hot water. Reports of a draught from her bedroom window. Concerns about staff conduct.
Stonewater Limited (202403118)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould and her request for compensation.
Tandridge District Council (202310711)
The complaint is about the landlord’s handling of the resident’s request for permission to remove a bathroom cupboard in his property. The Ombudsman has also considered the landlord’s complaint handling.
The Guinness Partnership Limited (202347387)
The complaint is about the landlord’s: Response to the resident’s reports that repairs were needed to his roof and that there was damp and mould throughout his property. Complaint handling. The Ombudsman has also considered the landlord’s record keeping.
The Guinness Partnership Limited (202402432)
The complaint is about the landlord’s handling of the resident’s reports of: Pests in the loft. Damp and mould. The condition of the kitchen. The condition of the windows and external doors.
Thirteen Housing Group Limited (202331475)
The complaint is about the landlord’s handling of the resident’s request for redecoration following the landlord’s kitchen repair.