Peabody Trust (202443795)
The complaint is about the landlord’s handling of: The resident’s request for a repair to his taps, and later adaptation request. The resident’s complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Plymouth Community Homes Limited (202446159)
The complaint is about the landlord’s handling of: The resident’s reports of damp, mould and poor ventilation. The resident’s reports of an ant infestation. The resident’s concerns about patio repairs.
Royal Borough Of Greenwich (202321818)
The complaint is about the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB) by her neighbour. Associated complaint.
Sheffield City Council (202420198)
The complaint is about the landlord’s decision to recharge the resident for the cost of a lock change, to clean and clear his property, and the required method of payment.
Southern Housing (202336236)
Your complaint is about the landlord's handling of the utilities aspect of the service charge and the associated complaint.
Southern Housing (202418976)
The resident’s complaint is about the landlord’s handling of her reports that it installed the back garden incorrectly.
Sovereign Network Group (202336504)
The resident’s complaint is about: The landlord’s response after March 2022 to the resident’s dissatisfaction with the costs for communal lighting. The landlord’s response prior to March 2022 to the resident’s dissatisfaction with the costs for communal lighting. The increase in service charges.
Sovereign Network Group (202450540)
The complaint is about the landlord’s handling of: The resident’s reports of a leak which affected her flat. The complaint.
Sovereign Network Group (202503528)
This investigation considers: The landlord’s handling of the resident’s reports of a shed roof leak. The landlord’s handling of the resident’s reports of fly tipping and poor grounds maintenance.
Stonewater Limited (202436174)
The complaint is about the landlords handling of the resident’s reports of damp and mould.