We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202531598 Decision type Investigation Landlord North West Leicestershire District Council Landlord type Local Authority / ALMO or TMO Occupancy Introductory Tenancy Date 8 April 2026 Background The resident moved into the […]
Decision Case ID 202223949 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 9 April 2026 Background The resident has lived in the property, a flat, since 1996. […]
Decision Case ID 202533020 Decision type Investigation Landlord Platform Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 9 April 2026 Background The resident said she reported problems with damp and mould […]
Decision Case ID 202523878 Decision type Investigation Landlord Plexus UK (First Project) Limited Landlord type Housing Association Occupancy Assured Shorthold Date 9 April 2026 Background The resident lives with mental health vulnerabilities. He signed […]
Decision Case ID 202536773 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 9 April 2026 Background The resident raised concerns about the condition of […]
Decision Case ID 202440468 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Shared Ownership Date 9 April 2026 Background The resident reported faults with his heating from 2019. Following an […]
Decision Case ID 202538966 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 9 April 2026 Background In August 2024, the landlord introduced a “waking watch” fire […]
Decision Case ID 202401705 Decision type Investigation Landlord Town and Country Housing Landlord type Housing Association Occupancy Assured Tenancy Date 9 April 2026 Background The resident reported that the guttering in his property […]
Decision Case ID 202344486 Decision type Investigation Landlord Worthing Homes Limited Landlord type Housing Association Occupancy Secure Tenancy Date 9 April 2026 Background The resident is unhappy his neighbour has installed 3 concrete […]
Decision Case ID 202446433 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 8 April 2026 Background The resident received a letter from the energy billing provider […]