We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202331206 Decision type Investigation Landlord London Borough of Wandsworth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 15 April 2026 Background The resident and her young child […]
Decision Case ID 202342834 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 15 April 2026 Background The resident complained about the landlord’s handling of a heating repair. […]
Decision Case ID 202412624 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 15 April 2026 Background The resident complained to the landlord about regular disruptions to the […]
Decision Case ID 202315709 Decision type Investigation Landlord Paragon Asra Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 June 2026 Background The resident said the issues with her property and garden had […]
Decision Case ID 202416800 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 15 April 2026 Background The resident told the landlord she was unable to leave her window […]
Decision Case ID 202500054 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 15 April 2026 Background During 2023 the landlord carried out repairs […]
Decision Case ID 202426389 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 15 April 2026 Background In June 2024 the resident reported that the bin store door had […]
Decision Case ID 202344921 Decision type Investigation Landlord Walsall Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 15 April 2026 Background The resident contacted the landlord after her neighbour took down […]
Decision Case ID 202522516 Decision type Investigation Landlord Castle Point Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 14 April 2026 Background The resident lives in a flat […]
Decision Case ID 202316714 Decision type Investigation Landlord Curo Places Limited Landlord type Housing Association Occupancy Leaseholder Date 14 April 2026 Background The complainant is a leaseholder of the landlord and subletsthe property to […]