London Borough of Barnet (202322862)
The complaint is about the landlord’s handling of the resident’s reports of: Anti-social behaviour (ASB). Excessive noise transference from the property above.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
London Borough of Tower Hamlets (202322850)
The complaint is about the landlord’s handling of the resident’s request for compensation for a missed appointment.
Metropolitan Thames Valley Housing (MTV) (202335707)
The complaint is about the landlord’s response to the resident’s reports of draughts in the property. The Ombudsman has also considered the landlord’s handling of the resident’s associated complaint.
Northamptonshire Rural Housing Association Limited (202336828)
The complaint is about the landlord’s handling of the resident’s request for a boiler repair.
One Vision Housing Limited (202417735)
The complaint is about the landlord’s handling of: the resident’s reports of antisocial behaviour (ASB) from neighbours, including noise nuisance, bullying, harassment, and intimidation. the resident’s reports of breaches of tenancy including dogs living in the block, drug use, and benefit fraud. the associated complaint.
Orbit Housing Association Limited (202313975)
The complaint is about the landlord’s handling of the resident’s: Reports of repairs to the communal roof. Associated complaint.
Peabody Trust (202213665)
The complaint is about the landlord’s handling of the resident’s enquiries about fire safety works completed in 2022. We have also investigated the landlord’s complaint handling.
Peabody Trust (202345157)
The complaint is about the landlord’s handling of: The resident's request for a repair to her flooded balcony. The associated complaint.
Sanctuary Housing Association (202311609)
The complaint is about the landlord's handling of: Reports of repairs to the bathroom floor. The associated complaint.
Southern Housing (202317260)
REPORT COMPLAINT 202317260 Southern Housing 11 April 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]