We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202419013 Decision type Investigation Landlord Melton Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 April 2026 Background The resident is unhappy with the landlord’s […]
Decision Case ID 202344449 Decision type Investigation Landlord Newlon Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background The resident lives in a flat within a converted property. In […]
Decision Case ID 202329028 Decision type Investigation Landlord Nottingham Community Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 21 April 2026 Background The resident lives in a block of flats which has […]
Decision Case ID 202346133 Decision type Investigation Landlord NSAH (Alliance Homes) Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background The resident and his wife are disabled. The resident complained to […]
Decision Case ID 202515554 Decision type Investigation Landlord Ongo Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background The resident asked the landlord to complete outstanding repairs at the […]
Decision Case ID 202503799 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background 1. The resident reported a rodent infestation affecting his property, including the […]
Decision Case ID 202342290 Decision type Investigation Landlord Origin Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background In December 2022 the resident reported that her son’s electric scooter […]
Decision Case ID 202533771 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background The resident lives in the property with her elderly mother. There […]
Decision Case ID 202318429 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 April 2026 Background The resident has severely impaired sight and […]
Decision Case ID 202330323 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background The resident lives in a ground floor flat. She reported that the […]