We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202534527 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 22 April 2026 Background During August 2025 the resident contacted the landlord to […]
Decision Case ID 202307413 Decision type Investigation Landlord London Borough of Barking and Dagenham Landlord type Local Authority / ALMO or TMO Occupancy Introductory Tenancy Date 22 April 2026 Background The tenancy began in […]
Decision Case ID 202501576 Decision type Investigation Landlord Northumberland County Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 22 April 2026 Background The resident told the landlord that he […]
Decision Case ID 202341155 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Shared Ownership Date 22 April 2026 Background The resident lives in a two‑storey house with a separate parking bay […]
Decision Case ID 202346670 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Assured Tenancy Date 22 April 2026 Background The property is a maisonette in a block. The landlord is aware the […]
Decision Case ID 202347354 Decision type Investigation Landlord Southern Housing Landlord type Housing Association Occupancy Assured Tenancy Date 22 April 2026 Background The property is a 2-bed house. Following a job to renew the […]
Decision Case ID 202400111 Decision type Investigation Landlord Stonewater Limited Landlord type Housing Association Occupancy Assured Tenancy Date 22 April 2026 Background The resident lives in an apartment. The landlord is responsible for cleaning the […]
Decision Case ID 202403165 Decision type Investigation Landlord The Guinness Partnership Limited Landlord type Housing Association Occupancy Shared Ownership Date 22 April 2026 Background The resident reported a leak from her bathroom in December […]
Decision Case ID 202408680 Decision type Investigation Landlord Abri Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background The resident’s property is a mid-terrace house, built in 2014. The […]
Decision Case ID 202433842 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 21 April 2026 Background In July 2024 the resident queried why her windows had not been cleaned […]