London Borough of Redbridge (202230183)
The complaint is about the landlord's handling of issuing a notice to end the resident’s temporary accommodation.
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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London Borough of Redbridge (202318336)
This complaint is about: The landlord’s response to the resident’s complaints about its handling of roof repairs. The landlord’s complaint handling. Both elements of this investigation involve the landlord’s handling of and response to the resident’s complaint. The investigation considers firstly the reasonableness, thoroughness, and accuracy of the landlord’s responses to the complaint. Separately, it considers the landlord’s handling of the formal complaint in accordance with its policy and procedures.
Midland Heart Limited (202403828)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance. This Service has also investigated the landlord’s complaint handling.
Orbit Group Limited (202303607)
The complaint is about the landlord’s handling of upstairs floor repairs. The Ombudsman has also considered the landlord’s complaint handling.
Orbit Housing Association Limited (202327143)
The complaint is about: the impact of repair issues on the resident’s family’s health. the landlord’s handling of: flooring repairs. window repairs. the related complaint.
Places for People Group Limited (202207907)
The complaint is about the landlord’s handling of the resident’s reports of Hate Crime and anti-social behaviour (ASB).
Richmond Housing Partnership Limited (202224965)
The complaint is about the landlord’s response to the resident’s reports of various repairs in the property.
Southwark Council (202218826)
The complaint is about the landlord’s handling of: repairs to a waste pipe. the complaint.
Stonewater Limited (202341798)
This complaint is about the landlord’s: Handling of the resident’s bedroom ceiling repairs. Responses to the resident’s damp and mould reports.
Clarion Housing Association Limited (202307668)
The complaint is about the landlord’s handling of: The resident’s reports of repairs to her roof following a leak. The resident’s associated complaint.