Nottingham City Council (202211762)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB).
Decisions
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Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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Onward Homes Limited (202414592)
The complaint is about the landlord’s handling of the resident’s: Report that it breached data protection (GDPR) by disclosing she was an employee and resident to third parties. Reports of antisocial behaviour (ASB) caused by neighbours. Associated complaint.
Paragon Asra Housing Limited (202328053)
The complaint is about the landlord’s response to the resident’s: Request for information about her service charges. Associated complaint.
Peabody Trust (202218975)
The complaint is about the landlord's response to the resident’s: Reports of leaks, damp, and mould. Associated formal complaint.
Peabody Trust (202312236)
The complaint is about the landlord’s handling of: Reports of issues with the heating and hot water. The associated complaint.
Peabody Trust (202325915)
The complaint is about the landlord’s handling of a rat infestation.
Peabody Trust (202417674)
The complaint is about the landlord’s handling of the resident’s reports of: Damp and mould and the related repairs. Asbestos and the replacement of his flooring. We have also considered the landlord’s handling of the associated complaints.
Platform Housing Group Limited (202410647)
The complaint is about: The level of a financial offer the landlord made to the resident.
Poplar Housing And Regeneration Community Association Limited (202319996)
The complaint is about the landlord’s response to the resident’s: queries about landscaping works. request for noise disturbance compensation. concerns about water meter access. concerns about cladding works. concerns about communications. reports of a leaking balcony. reports of dogs residing in the building. concerns about the cleanliness, maintenance and security of the communal areas. request for a dry riser to be relocated. The Ombudsman has also considered the landlord’s complaint handling.
Regenda Limited (202323400)
The complaint is about the landlord's response to the resident's request for a refund of costs incurred when moving out of her previous property following anti-social behaviour.