London Borough of Wandsworth (202330253)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould within the property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Metropolitan Thames Valley Housing (MTV) (202433015)
The complaint is about the landlord’s handling of the resident’s: Reports of roof leaks affecting the property and associated repairs. Associated complaint.
Midland Heart Limited (202231913)
REPORT COMPLAINT 202231913 Midland Heart Limited 29 May 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Nottingham City Council (202306942)
The complaint is about the landlord’s response to: The resident’s reports of subsidence in his property. The resident’s request that it remove a tree that was next to his property.
Orbit Housing Association Limited (202422207)
The complaint is about the landlord’s handling of the repairs to the drainage system.
Peabody Trust (202222979)
The resident’s complaint was about: The landlord’s response to the resident’s request to install an electric parking gate. The landlord’s complaint handling.
Peabody Trust (202321897)
The complaint is about the landlord’s handling of the resident’s: Request for an explanation of the amount charged for a communal electric service charge. We have also considered the landlord’s handling of the associated complaint.
Peabody Trust (202344153)
The complaint is about the landlord’s handling of the resident’s: report of a blocked kitchen sink; concerns about the conduct of the contractor; rent account; associated complaint.
Peabody Trust (202417372)
The resident’s complaint is about: The landlord’s handling of a leak. The landlord’s handling of the resident’s concerns about security following a bicycle theft. The landlord’s handling of the resident’s reports of anti-social behaviour (ASB). The Ombudsman has also considered the landlord’s complaint handling.
Richmond Housing Partnership Limited (202427929)
The complaint is about the landlord’s handling of: Damp and mould reports and associated repairs. The resident’s complaint.