We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202338269 Decision type Investigation Landlord West Kent Housing Association Landlord type Housing Association Occupancy Other Date 24 November 2025 Background The resident lives in a one-bedroom flat within a communal block. The […]
Decision Case ID 202407292 Decision type Investigation Landlord Worthing Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 November 2025 Background The resident and her husband have raised concerns about Anti–social Behaviour (ASB) […]
Decision Case ID 202332134 Decision type Investigation Landlord Amplius Living Landlord type Housing Association Occupancy Assured Tenancy Date 24 November 2025 Background The resident lives in a 1-bedroom flat. Following a survey in May […]
Decision Case ID 202339075 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Leaseholder Date 24 November 2025 Background In November 2021 the resident told the landlord she had concerns about […]
Decision Case ID 202432689 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 24 November 2025 Background The resident complained to the landlord that it had not resolved […]
Decision Case ID 202329800 Decision type Investigation Landlord East Midlands Housing Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 24 November 2025 Background The resident moved into a new build property and reported […]
Decision Case ID 202430696 Decision type Investigation Landlord Estuary Housing Association Limited Landlord type Housing Association Occupancy Shared Ownership Date 24 November 2025 Background The resident made anti-social behaviour (ASB) reports which centred on the […]
Decision Case ID 202504098 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 24 November 2025 Background The resident reported recurring damp and mould in his property to the […]
Decision Case ID 202338305 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 24 November 2025 Background The resident lives in a top floor, 2-bedroom flat. She […]
Decision Case ID 202507040 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 24 November 2025 Background The resident told the landlord she was experiencing anti social […]