Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Decision Case ID 202404232 Decision type Investigation Landlord Aster Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 November 2025 Background The resident moved into the 3-bedroom house through a mutual exchange […]
Decision Case ID 202336258 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 10 November 2025 Background The resident lives with her daughter who has a […]
Decision Case ID 202335928 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 10 November 2025 Background The property is a […]
Decision Case ID 202339384 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority Occupancy Secure Tenancy Date 10 November 2025 Background The resident reported issues with her windows to the […]
Decision Case ID 202444126 Decision type Investigation Landlord NSAH (Alliance Homes) Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 November 2025 Background The resident lives in a house. The resident complained to […]
Decision Case ID 202315057 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Shared Ownership Date 10 November 2025 Background The resident is a leaseholder of the landlord. He complained to the landlord […]
Decision Case ID 202404880 Decision type Investigation Landlord Sanctuary Housing Association Landlord type Housing Association Occupancy Assured Tenancy Date 10 November 2025 Background The resident lives in the property with her children. The property is […]
Decision Case ID 202400316 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 10 November 2025 Background The property is a 1-bed flat. The resident lives […]
Decision Case ID 202408578 Decision type Investigation Landlord Stevenage Borough Council Landlord type Local Authority Occupancy Leaseholder Date 10 November 2025 Background The resident is the leaseholder of a 1 bedroom, first floor flat. […]
Decision Case ID 202409660 Decision type Investigation Landlord The Riverside Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 November 2025 Background The resident lives in a 2-bed house with her partner […]