Wythenshawe Community Housing Group Limited (202338453)
The complaint is about the landlord’s handling of: Antisocial behaviour (ASB). A request for a higher housing priority.
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The complaint is about the landlord’s handling of: Antisocial behaviour (ASB). A request for a higher housing priority.
The complaint is about the landlord’s handling of: Kitchen adaptations.
The complaint is about the landlord’s handling of the resident’s reports of an overhanging tree. We have also investigated the landlord’s complaint handling.
The complaint is about the landlord’s handling of the resident’s: Reports of damp and mould, and associated repairs within the property. Associated complaint.
The complaint is about the landlord’s handling of: works to improve wall insulation in the property. the resident’s reports of window repairs. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of: Gas repair work required at the property. The resident’s associated complaint.
The complaint is about the landlord’s handling of the resident’s Right to Buy application from 2023.
The complaint is about the landlord’s handling of the resident’s: reports of antisocial behaviour. concerns about fire safety in the block. reports of the communal front door being unsecure. concerns about the cleanliness of the communal areas. The Ombudsman has also taken the decision to investigate the landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s handling of the resident’s request for it to reconsider the external communal area arrangements. The Ombudsman has also considered the landlord’s complaint handling.
The complaint is about the landlord’s handling of reports of a leak effecting the leaseholder’s property.