The Guinness Partnership Limited (202322043)
The resident’s complaint is about the landlord’s handling of reports of damp and mould and subsequent repairs to the guttering, the facias, the soffits, roof, doors and window frames of the property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Thirteen Housing Group Limited (202414559)
The complaint is about the landlord's handling of reports of damp and mould and the associated repairs.
Thrive Homes Limited (202400096)
The complaint is about the landlord’s handling of the residents reports of anti-social behaviour (ASB).
Together Housing Association Limited (202327211)
The complaint is about the resident’s concerns about the landlord’s handling of his rent account.
Together Housing Association Limited (202339241)
The complaint is about the landlord’s handling of the resident’s: reports of repairs to the flooring; associated complaint.
Torus62 Limited (202329651)
This complaint is about the landlord’s handling of: Electrical works and electrical inspections at the property. The associated complaint.
Town and Country Housing (202219392)
The complaint is about the landlord’s response to the resident’s: Reports of damp and mould. Request for reimbursement for damaged items.
Vico Homes Limited (202414925)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB). The landlord’s complaint handling is also considered.
Wandle Housing Association Limited (202425702)
The complaint is about the landlord's response to the resident's: reports of antisocial behaviour (ASB). reports of an outstanding repair to her front door. request for a management transfer. request for reasonable adjustments. complaint.
WATMOS Community Homes (202316586)
The complaint is about the landlord’s handling of the resident’s reports of a leak. We have also investigated the landlord’s complaint handling.