Lewisham Council (202345128)
The complaint is about the landlord’s handling of: Reports of loss of heating and hot water. Reports of damp and mould. The complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Lewisham Council (202346520)
The complaint is about the landlord’s response to concerns about a repair appointment.
Lewisham Council (202419769)
The complaint is about the landlord’s handling of: Reports of leaks, damp and mould. The complaint.
Lincolnshire Housing Partnership Limited (202313318)
The complaint is about the landlord's handling of the resident’s reports of: Staff conduct. Damage caused by a leak. The associated complaint.
London & Quadrant Housing Trust (L&Q) (202212072)
The complaint is about the landlord’s handling of: The resident’s reports of damp and mould throughout the property. The resident’s concerns about asbestos in the property. The associated complaint.
London & Quadrant Housing Trust (L&Q) (202224058)
This complaint is about the landlord’s handling of the resident’s: Reports of outstanding repairs in the property. Report of silica dust within the property. Concerns about the workmanship of previously completed repairs within the property.
London & Quadrant Housing Trust (L&Q) (202227796)
The complaint is about the landlord’s handling of: The resident’s personal information as she believes that it provided her information to a third party without her consent. A tenancy transfer from a joint tenancy into a sole tenancy following a court order. This Service has also investigated the landlord’s complaint handling.
London Borough of Barnet (202307049)
The resident’s complaint is about: The landlord’s handling of a request for CCTV made by the police. The landlord’s handling of antisocial behaviour (ASB) and alleged disability discrimination against the resident.
London Borough of Hillingdon (202338766)
The complaint is about the landlord's response to the resident’s: Reports of radiators not working in the property. Associated complaint.
London Borough of Lambeth (202345112)
The complaint is about: The landlord’s handling of disrepair works, including damp and mould. The landlord’s handling of the resident’s complaints.