Regenda Limited (202421753)
The complaint is about the landlord’s handling of: Works to a wet room at the resident’s property. The resident’s concerns about the quality of works completed to the wet room.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Sanctuary Housing Association (202344890)
The complaint is about the landlord’s handling of the resident’s reports of: A leak in the property and the associated repairs needed including the flooring. Damp and mould. We have also considered the landlord’s complaint handling.
Birmingham City Council (202428461)
The complaint is about the landlord’s handling of anti social behaviour (ASB).
GreenSquareAccord Limited (202438382)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould, and associated repairs.
London Borough of Islington (202324831)
The complaint is about the landlord’s handling of the resident’s reports of pigeon guano on the communal area outside his back door. The Ombudsman has also investigated the landlord’s complaint handling.
Soha Housing Limited (202407710)
The complaint is about the landlord’s handling of its decision to remove a timber conservatory from the property.
Southern Housing (202332315)
The complaint is about the landlord’s handling of: A bathroom heating rail installation. The associated complaint.
Sovereign Network Group (202419762)
The complaint is about the landlord’s handling of: Anti-social behaviour (ASB) reports. The resident’s complaint.
Trident Housing Association Limited (202347952)
The complaint is about the landlord’s handling of the resident’s:
Great Places Housing Association (202341917)
The complaint is about the landlord’s handling of the resident’s reports about: repairs to the bathroom. anti-social behaviour (ASB). the associated complaint.