Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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Sovereign Network Group (202405519)

  Decision Case ID 202405519 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 26 February 2026 Background The resident is a tenant of the landlord’s. He lives in […]

Stoke on Trent City Council (202447867)

  Decision Case ID 202447867 Decision type Investigation Landlord Stoke on Trent City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 26 February 2026 Background The resident lives with her […]

Vivid Housing Limited (202425383)

  Decision Case ID 202425383 Decision type Investigation Landlord Vivid Housing Limited Landlord type Housing Association Occupancy Leaseholder Date 26 February 2026 Background The resident has been a leaseholder of the property since 12 May […]

Winchester City Council (202333164)

  Decision Case ID 202333164 Decision type Investigation Landlord Winchester City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 26 February 2026 Background The resident lives in a ground floor […]

Yorkshire Housing Limited (202338174)

  Decision Case ID 202338174 Decision type Investigation Landlord Yorkshire Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 February 2026 Background The resident was unhappy with the rent arrears accrued following a […]

Your Housing Group Limited (202409121)

  Decision Case ID 202409121 Decision type Investigation Landlord Your Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 February 2026 Background The resident has complex needs, affecting his daily living. The […]

Birmingham City Council (202432541)

  Decision Case ID 202432541 Decision type Investigation Landlord Birmingham City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 25 February 2026 Background The resident’s tenancy of a new build […]

Clarion Housing Association Limited (202335942)

  Decision Case ID 202335942 Decision type Investigation Landlord Clarion Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident intermittently reported antisocial behaviour (ASB) from 2017. The […]

Hinckley and Bosworth Borough Council (202421861)

  Decision Case ID 202421861 Decision type Investigation Landlord Hinckley and Bosworth Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 25 February 2026 Background The resident lived in a […]

Hyde Housing Association Limited (202451015)

  Decision Case ID 202451015 Decision type Investigation Landlord Hyde Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 February 2026 Background The resident complained that birds had nested on her roof […]