London Borough of Islington (202332777)
The complaint is about the landlord’s response to the resident’s concerns about asbestos.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Metropolitan Thames Valley Housing (MTV) (202408102)
The complaint is about the landlord’s handling of: The resident’s housing transfer application for a move on medical grounds. A safeguarding referral. The associated complaint.
Paragon Asra Housing Limited (202318346)
The complaint is about the landlord’s response to the resident’s concerns about: Her rent and service charge. The sign-up process. The Ombudsman has also investigated the landlord’s complaints handling.
Peabody Trust (202344894)
The complaint is about the landlord’s handling of: Works linked to a void space in the hallway ceiling. The resident’s complaint.
Peabody Trust (202408674)
The complaint is about the landlord’s handling of the resident’s reports of: Antisocial behaviour (ASB) and noise nuisance from her upstairs neighbour. Her request to be rehoused. We have also considered the landlord’s complaint handling.
Peabody Trust (202438089)
The complaint is about the landlord’s handling of the resident’s reports about: The condition of the property, including damp and mould, excess dust, and excessive cold. The conduct and opinion of surveyors. Anti-Social Behaviour (ASB). We have also considered the landlord’s complaint handling.
Sandbourne Housing Association (202416101)
The complaint is about the landlord’s: Handling of the resident’s transfer application. Handling of a Notice of Seeking Possession (NOSP).
Sandwell Metropolitan Borough Council (202436360)
The complaint is about the landlord’s handling of the resident’s report of antisocial behaviour (ASB).
Southern Housing (202333665)
The complaint is about the landlord’s handling of the sale of the property.
Sovereign Network Homes (202420358)
The complaint is about the landlord’s handling of the resident’s reports of repairs.