We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202341374 Decision type Investigation Landlord Together Housing Association Limited Landlord type Housing Association Occupancy Shared Ownership Date 29 April 2026 Background The resident was in the process of purchasing the property […]
Decision Case ID 202504045 Decision type Investigation Landlord Torus62 Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 29 April 2026 Background The resident reported antisocial behaviour (ASB) to the landlord. She requested […]
Decision Case ID 202403276 Decision type Investigation Landlord Westward Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 29 April 2026 Background The resident reported damp and mould in her porch on 22 […]
Decision Case ID 202419700 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 April 2026 Background The resident complained to the landlord on 9 July […]
Decision Case ID 202343974 Decision type Investigation Landlord Abri Group Limited Landlord type Housing Association Occupancy Shared Ownership Date 28 April 2026 Background The resident moved into the property on 28 November 2022. The […]
Decision Case ID 202502399 Decision type Investigation Landlord Basildon Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 April 2026 Background The resident complained about cracks, and subsidence […]
Decision Case ID 202524395 Decision type Investigation Landlord City of Westminster Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 28 April 2026 Background At the time of the complaint the […]
Decision Case ID 202426433 Decision type Investigation Landlord Delta Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 April 2026 Background The resident reported concerns about noise transfer in October 2023 and […]
Decision Case ID 202330469 Decision type Investigation Landlord Hexagon Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 April 2026 Background The resident reported a strong smell of damp in December […]
Decision Case ID 202527520 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 April 2026 Background The resident lives in a first […]