Hyde Housing Association Limited (202347343)
The complaint is about the landlord’s handling of the resident’s: Reports of leaks and associated damp. Complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Hyde Housing Association Limited (202422113)
The complaint is about the landlord’s response to the resident’s reports of outstanding repairs. This report has also considered the landlord’s complaint handling.
Jigsaw Homes Group Limited (202345927)
The complaint is about the landlord’s handling of the resident’s reports of issues with low water pressure and hot water at the property.
Lewes District Council (202413170)
The complaint is about the landlord’s handling of the resident’s reports of: Damp and mould. A rat infestation in his kitchen. The Ombudsman has also considered the landlord’s complaint handling.
LiveWest Homes Limited (202422710)
The complaint is about the landlord’s handling of the resident’s reports of damp, mould, and the associated repairs. We have also considered the landlord’s complaint handling.
London & Quadrant Housing Trust (202344079)
The complaint is about the landlord’s: Response to the resident’s concerns about the condition of the property, including the windows and a communal carpet. Complaint handling.
London Borough of Camden Council (202501426)
The complaint is about the landlord’s response to the resident’s reports of a leak from her sink. We have also considered the landlord’s complaint handling.
London Borough of Hammersmith and Fulham (202439976)
The complaint is about the landlord’s handling of: outstanding repairs to the property. allegations of antisocial behaviour (ASB) and the resident’s subsequent request for support applying for alternative accommodation. the resident’s concerns about staff conduct. reports of repairs to the estate/communal areas. We have also considered the landlord’s complaint handling.
London Borough of Lambeth (202422218)
The complaint is about the landlord’s response to the resident’s reports of an uneven garden surface. This report has also considered the landlord’s complaint handling.
London Borough of Lambeth (202430174)
The resident’s complaint is about the landlord’s handling of: Damp and mould, and the associated repairs. The associated complaint.